We hope you are pleased with your order. If for any reason you are not satisfied, we gladly accept returns within 30 days of delivery.
Returns
Products must be returned unused, unwashed, in their original condition, and with all tags attached for a full refund. Once received, all items are subject to inspection. If the returned item is used, dirty, or damaged, we may not refund the full purchase amount. We reserve the right to refuse returns that are shipped after the 30-day grace period has expired.
To start your return process, please email us at hello@shopspica.com.
Please note that return shipping costs are the responsibility of the customer, and a flat €4.90 fee will be deducted from your refund.
Exchanges
While we don’t offer direct exchanges, you’re welcome to order another size to find your perfect fit and return the one that doesn’t work out. If you need any help or have questions, feel free to reach out to us at hello@shopspica.com—we're here to assist you!
Refunds
Once your return is received and inspected, we will send you an email to notify you about your refund process. If your return is accepted, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method. Please allow up to 5-7 working days for returns to be processed once we have received the item. Shipping charges are not refundable.
If you have any questions about your return, please contact us at hello@shopspica.com.
